Top 10 in 2014 Temkin Experience Ratings

Temkin Experience Ratings are based on three components of experience: Functional, Accessible, and Emotional.

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Top 10 in 2014 Temkin Forgiveness Ratings

Temkin Forgiveness Ratings show the level of goodwill that companies have earned from customers.

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Top 10 in 2014 Temkin Trust Ratings

Temkin Trust Ratings show the level of trust that companies have earned from customers.

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Top 10 in 2014 Temkin Customer Service Ratings

Temkin Customer Service Ratings show the level of client satisfaction in service provided by the companies.

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Top 10 in 2014 Temkin Web Experience Ratings

Temkin Web Experience Ratings show which firms are the best of the web.

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Welcome to Temkin Ratings

Temkin Ratings evaluate organizations based on feedback collected from consumers. This site provides key insights into how large organizations treat their customers by presenting data gathered and analyzed by Temkin Group. Here we provide free access to the results of our consumer feedback, which was amassed using a large-scale survey of U.S. consumers. In addition to this free access, you can also purchase and download datasets from this site.

Rated Industries in 2014

  • Airlines
  • Appliance Makers
  • Auto Dealers
  • Banks
  • Car Rentals
  • Computer Makers
  • Credit Card Issuers
  • Fast Food Chains
  • Grocery Chains
  • Health Plans
  • Hotel Chains
  • Insurance Carriers
  • Internet Service Providers
  • Investment Firms
  • Parcel Delivery Services
  • Retailers
  • Software Firms
  • TV Service Providers
  • Wireless Carriers