Get in Touch With Us
Got a question about one of our reviews, spotted something that needs a second look, or want to suggest a New York casino site we should check out? This page explains how to reach the team behind temkinratings.com and what happens once your message lands with us.
The Best Way to Reach Us
Email is the most reliable channel for getting through to a real person on our team. Write to us at [email protected] and we will read your message and reply within two working days wherever possible.
If your enquiry relates to a specific site we have ranked — say, a question about a bonus offer, a payout speed claim, or a licensing detail — mentioning the operator's name and the page you were reading helps us track down the right context and answer you properly instead of asking follow-up questions.
What We Can Help With
- Questions about our rankings — Curious why one site sits above another, or how we weigh payout speed against game variety and bonus terms? Ask us directly.
- Corrections — Bonus terms, wagering requirements and banking options change often. If you notice something on the site that looks out of date, we want to know so we can verify and update it.
- Content suggestions — If there is a New York gambling topic, banking method, or casino comparison you would like us to cover, tell us what you have in mind.
- Partnership or editorial enquiries — If you work for an operator or a media outlet and want to discuss something with us, a short introduction explaining your enquiry is a good starting point.
- General site feedback — Anything that makes the site harder to use, from broken links to confusing tables, is worth flagging.
What We Cannot Help With
We are an independent review and comparison site, not an operator. We do not hold player funds, process deposits or withdrawals, or manage anyone's casino account. If you have a dispute with a specific site about a payout, a bonus, or account access, that has to go through the operator's own customer support first, and from there to whichever regulator or dispute-resolution body applies to that operator's licence.
It is also worth being clear about the legal picture in New York: the state currently permits regulated online sports betting, but online casino games are not licensed for real-money play here. Nothing on this site should be read as claiming otherwise, and we cannot advise on the legality of using an offshore or unregulated site — that is a decision, and a risk, for the individual reader to weigh with independent legal advice if needed.
Responsible Gambling Support
If your message touches on gambling that feels out of control — whether it is your own play or a concern about someone else — please say so, and we will point you toward appropriate resources. You can also reach out directly at any time: the National Problem Gambling Helpline is available at 1-800-GAMBLER, and New York residents can contact the HOPEline at 1-877-8-HOPENY. Both are free, confidential, and staffed by people trained to help.
Our reviews, including our comparisons of trusted non-GamStop casinos, are written for adults aged 21 and over. Nothing here is intended for, or should be accessed by, anyone under that age.
What Happens After You Write In
Every message is read by someone on our team — we do not rely on automated replies to close out enquiries. If your question needs research, such as checking a current bonus term or a licensing detail, we will take the time to verify it before responding rather than guessing. During busier periods a reply may take a little longer than our usual two-working-day target, and we appreciate the patience.
Thanks for taking the time to read this page. Whether you are here with a correction, a question about how we rank sites, or feedback on the site itself, we are glad to hear from you.